Introduction
This Business Continuity Planning Disclosure Statement summarizes the RediNews Network's (RNN's) effort to mitigate risks inherent with unforeseen business interruptions. RediNews institutes best practices developed by industry organizations for creating practical and effective business continuity plans. Processes are developed with business continuity in mind, embedding the necessary resources and knowledge into our day-to-day operations.
Organization
RediNews has established an Business Continuity Plan (BCP). The BCP was developed closely with business units and the Information Technology Department to employ a standardized framework for building, maintaining, and testing. The plan has been created using an all hazards approach, including baseline requirements and strategies that address incidents of varying scope.The BCP is designed to allow for continued operations of critical business functions, which include providing clients with continuous access to their data feeds.
Incident Management
As part of the overall BCP strategy, RediNews maintains geographically dispersed operational locations to diminish risks posed by local and regional disruptions. In the event of an emergency at the home office, local staff is available at off-site locations to continue production work.In the event of a disruption, general information, such as incident updates, office closures, and operating hours will be communicated to associates. In addition, clients may call the Redinews toll-free number to obtain similar updates.
Technology and Data Recovery
RediNews employs a dual data center strategy in which critical client data and systems are replicated to an alternate location ensuring accessibility. In addition, data retention and backup procedures are in place, including tape backup and offsite storage, offering a tertiary layer of data accessibility should the need arise.It is our goal to recover from an event requiring a processing switch to the alternate site within 12 hours or less.
Contacting RediNews
In the event of a business disruption, clients can obtain information regarding the status of their accounts and access to their data feeds by contacting RediNews Client Services via our toll-free number: (800) 733-1160.